Accounts Receivable Specialist
Há 2 dias
Company Overview: Teleperformance Portugal is a leading provider of business process outsourcing services, with a presence in 35 languages and a team of over 12,000 employees from diverse nationalities.
Key Responsibilities:
- Process and apply incoming payments accurately to customer accounts and transfer them to general accounting.
- Check outstanding amounts and customer solvency, blocking and unblocking orders based on manager's guidance.
- Reconcile payments received with outstanding invoices, investigating and resolving discrepancies in a timely manner.
- Bank reconciliation and administration.
- Interact with customers to address billing inquiries and resolve outstanding issues, providing excellent customer service while maintaining a professional demeanor.
- Collaborate with sales and customer service teams to ensure customer satisfaction.
- Monitor and manage overdue accounts, implementing effective collection strategies to minimize outstanding receivables.
- Collaborate with internal stakeholders to resolve payment issues and disputes.
- Prepare regular reports on accounts receivable status and analyze data to identify trends and recommend process improvements.
- Carry out legal, fiscal, and social monitoring.
- Support continuous improvement initiatives in finance processes.
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