Senior Customer Project Coordinator
Há 1 mês
Job Summary: We are seeking a highly skilled Project Lead to manage customer relationships and drive business growth in the German market.
Main Responsibilities:
- Act as the internal point of contact for customers and build strong relationships with key stakeholders.
- Develop and implement strategies to grow profitable sales and improve customer satisfaction.
- Manage customer requests, including quotes, sample requests, and technical inquiries.
- Document and track customer complaints and feedback.
- Administer Customer Master Data in Salesforce and the ERP program.
- Collaborate with sales and other teams to drive business opportunities and move projects forward.
- Analyze customer feedback and take proactive steps to maintain a positive experience.
Requirements:
- Proficiency in MS Office, ERP systems, and CRM software.
- Fluent German speaker with excellent communication skills.
- Able to build relationships with customers via phone and email.
- Good organizational and time management skills.
- A growth mindset and sales skills.
About Abroad Experience: We are a leading provider of international project management services, with a focus on delivering high-quality results in a fast-paced environment.
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