Strategic Commercial Operations Director

1 semana atrás

Faro, Portugal Hilton Worldwide, Inc. Tempo inteiro

Job Title: Commercial Director

About the Role:
Collaborate with the General Manager and Department heads to uphold impeccable service, guest satisfaction, and operational excellence in a record-breaking team that thrives on amazing energy and pride in delivering unparalleled luxury at Conrad Algarve, a prestigious hotel located in the heart of one of Europe's leading tourist destinations.

Key Responsibilities:

  • Develop a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.
  • Drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams.
  • Work effectively with area support teams and share F&B commercial activities with the F&B Manager, Director of Operations, GM, and the Commercial Director.
  • Manage performance, develop, and evaluate the commercial team members on agreed KPIs.
  • Ensure profits are maximized in line with TGOP and EBITDA targets set.
  • Support various On Property, RDOS's, and Area Marketing teams in coordinating hotel level marketing, sales, and public relations activities.
  • Liaise with regional support and brand teams to provide maximum benefit to hotel performance.

Requirements:
Lead, coach, develop, recruit, and retain future talents. Work with the GM, Finance, and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.

About You:
You will be a role model for the commercial community within the owned and managed portfolio in EMEA and develop teams and individuals in these functions while being a Key Business Partner to the Hotel General Manager. You will support hotels in deriving the most value from Hilton Worldwide Sales teams.

What We Offer:
Hilton Worldwide, Inc. is a dynamic, world-class team that is shaping the future of hospitality. We offer a collaborative environment, opportunities for growth and development, and a chance to be part of a record-breaking team that thrives on amazing energy and pride in delivering unparalleled luxury.

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