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Customer Service Liaison
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At Catawiki, our team is passionate about delivering an exceptional customer experience.
We're a one-of-a-kind marketplace for buying and selling special objects, and we're always looking for talented individuals to join our team.
This role as a Customer Service Representative is an exciting opportunity to engage and delight our customers by solving complex challenges and managing disputes and complaints. You'll make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media).
In this role, you will mediate between customers and find a solution that works for both. The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business.
