Digital Transformation Specialist

Há 1 mês


Braga, Braga, Portugal Fujitsu Tempo inteiro
Role Purpose

The role holder will work within a specialist team to deliver high-quality services to our customers.

Key Accountabilities

  • Technical Capability: Works within the team to complete allocated activities, escalating problems to supervisor or team manager to meet service agreed levels.
  • Equipment Operations: Conversant with basic hardware/software installations/configurations and peripheral operation, performs unsupervised routine maintenance of hardware or software to ensure it is functioning effectively.
  • Scheduling & Monitoring: Checks for and performs scheduled work, carrying out ad-hoc work as required, and checks the status of jobs in the system to ensure schedules are up to date and accurate.
  • Business Awareness: Has an understanding of the customer's requirements and demonstrates the ability to closely follow pre-defined work instructions.
  • Data Handling: Maintains data security to conform to standards for security of information and data protection.
  • Process: Demonstrates an understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards.
  • Team Working: Works as a team player, being viewed by colleagues as an effective and helpful member of the team.
  • Service Level: Understands and delivers to the pre-defined service level agreements, escalating issues as necessary to avoid any impact to the service provided.


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