Business Finance Specialist
2 semanas atrás
About the Role
Cash Collection Specialists are essential in managing customer accounts and maximizing on-time payments. We are seeking a skilled professional to join our Order to Cash department, focusing on due and overdue balances.
Responsibilities
Manage customer queries to ensure clean sales ledger balances
Maximize on-time payments for all customers
Notify markets of uncollectable debt risks and mitigate where possible
Collection activities based on market collection strategy
Respond to incoming collection concerns from customers and internal stakeholders
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts
Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DORs)
Participate in KPI trends (SLAs), root cause analysis of mistakes/errors and problem solving
Execute identified business and internal controls of Collections processes
Review and propose updates to Standard Routines due to legal or process changes
Requirements
Degree in Business, Finance, Economics, or similar
Proficiency in German and English
Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel)
Strong problem-solving and analytical skills
High Customer Service skills
Able to propose and implement improvements in procedures
What We Offer
We value our Talents and work to have our teams engaged and our people achieving their best performance. Joining NBS will bring you:
Development of expertise in Nestle's Shared Services Business
Immersion in a culturally diverse team
Local and International Exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary, EUR 30000 - 40000 per year, according to your performance
Meal Allowance Card
Flex Benefits - choose benefits suitable for you
Be part of the Nestle Club and get discounts with several partners
Free coffee at the office
Company equipment according to professional needs
Medical Support available at the office
E-learning courses and training program to help you grow
Career progression and possibilities for International Career
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