Technical Assistance Expert

Há 7 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

We are seeking a highly skilled and motivated Technical Assistance Expert to join our team in Lisbon. As a key member of our support team, you will be responsible for providing technical assistance to customers through various communication channels.

The ideal candidate will possess strong communication skills, both written and verbal, and have the ability to work independently as well as part of a team. Native proficiency in German and B2-level proficiency in English are required, along with previous experience in customer support or a technical support role.

In this role, you will troubleshoot and resolve customer inquiries and issues related to our products and services. You will also provide clear and concise information to customers, guiding them through solutions, and document customer interactions and maintain accurate records in our support system.

We offer a competitive salary based on experience, opportunities for career advancement and professional development, and a collaborative and inclusive work environment.



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