Credit Portfolio Manager
2 semanas atrás
Company Overview:
At Revolut, our mission is to revolutionize the way people manage their finances. As a leading fintech company, we strive to deliver exceptional user experiences and innovative products that empower individuals to take control of their money.
About the Role:
We are seeking a highly skilled Credit Manager to join our team. This individual will be responsible for driving growth, improving funnel conversion, engagement, and lowering the cost of acquisition while maintaining the highest quality in all aspects of the product, customer journey, and service.
Key Responsibilities:
- Set the vision for our credit products, understanding how they connect to Revolut's goals
- Build credit products with world-class customer experiences in mind, understanding the full credit lifecycle of a customer
- Define, prioritize, and communicate short, mid, and long-term goals of the product
- Create high-conversion funnels and offer acceptance rates
- Lower the cost of customer acquisition
- Evaluate customer satisfaction related to understanding and experience within the retail credit products segment
- Establish reliable and reputable third-party partnerships
- Ensure zero tolerance of any compliance issue or breach of regulatory requirements
Requirements:
- Hands-on experience building products and/or features in Portuguese retail credit
- Solid new product design experience and a passionate approach to customer experience
- UI/UX principle knowledge by understanding customer behavior and analyzing data and real-world experiences
- Expertise in risk management principles
- A technical degree from a top school
- Programming and data analysis skills
- A detail-oriented, structured mentality
- Excellent interpersonal and negotiation skills
- The ability to prioritize features based on customer needs/wants
- A deeply analytical approach and track record for making data-driven decisions
- The ability to lead a team and build partnerships with other functions
- Fluency in English
- Effective communication skills with all stakeholders
- A passion for building new processes and challenging the status quo
What We Offer:
- An estimated salary of $120,000 per year
- Financial benefits that show we value your work
- Flexibility to work from home, the office, or abroad
- A free Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team
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