Music Support Professional
Há 6 dias
Company Overview
\Blu Selection is a multinational organization providing innovative customer service solutions. We strive to deliver exceptional experiences for our clients, and we're looking for a talented individual to join our team in Lisbon.
\Job Description
\We are seeking a highly motivated Technical Support Agent to join our team. As a key member of our support team, you will be responsible for:
\- \
- Providing expert technical support services to customers\
- Assisting with the purchase of music related products\
- Offering guidance on software installation and device synchronization\
- Delivering efficient guidance and recommendations for purchasing products\
- \
Required Skills and Qualifications
\To succeed in this role, you will need:
\- \
- A native level of French and a good level of English\
- Enthusiasm about music and softwares\
- Knowledge of the value and impact that a good customer experience can create\
- An attentive listening skills, comfortable and skillful at communicating with people\
- Energetic, innovative, and working proactively at a fast pace\
- \
Benefits
\We offer a competitive salary package including:
\- \
- Yearly and renewable contract\
- Full-time working hours\
- Gross monthly salary: 1040€ (including free accommodation) or 1240€ (excluding accommodation)\
- Reimbursement of initial flight and airport pick up\
- Yearly two-way flight ticket back to home country within the EU\
- Help with paperwork, opening bank account, etc.\
- Free Portuguese lessons, cooking classes, sports activities, and social events\
- Career opportunities in different career paths\
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