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Customer Service Representative with Multilingual Expertise
2 semanas atrás
We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our support team, you will engage with customers via phone and chat, providing top-notch service and assistance. Your proficiency in Polish or Portuguese and English will enable you to communicate effectively with clients from diverse backgrounds.
In this role, you will be responsible for:
- Providing prompt and accurate responses to customer inquiries.
- Ensuring high levels of customer satisfaction by meeting expectations and delivering exceptional service.
- Maintaining detailed case notes for each customer interaction.
- Contributing to individual and team performance goals.
Key Responsibilities:
We value professionals who are passionate about delivering outstanding service and possess excellent communication skills. If you have a strong problem-solving attitude, a proactive approach, and the ability to work collaboratively, we encourage you to apply for this exciting opportunity.
Requirements:
To succeed in this role, you must have:
- B2 level proficiency in Polish or Portuguese and English.
- A customer-focused mindset with a passion for delivering top-notch service.
- Excellent interpersonal skills, with a proactive and open approach.
- Strong problem-solving and analytical skills.
- Good typing skills and PC proficiency.
What We Offer:
We provide a competitive salary package with performance-based bonuses, quarterly brand discounts, and additional perks like health insurance, multisport card, and transport allowance. You'll also enjoy flexible working hours (11:00-20:00, Monday-Saturday), remote work opportunities, and access to professional development programs.
This is an exciting chance to grow your career in a dynamic environment while contributing to the success of international clients. Don't miss out on this opportunity to showcase your skills and expertise. Apply now and take the first step towards a rewarding career
