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Customer Support Representative for Global Fashion Brand
1 semana atrás
PVH is a leading global fashion company operating in over 40 countries, with a committed workforce of 36,000.
About the RoleThis position offers an exciting opportunity to work as a customer support representative for a renowned global fashion brand, providing top-notch service to customers from around the world.
Your Responsibilities- Provide telephone and written support to customers in their native language, ensuring a courteous and helpful attitude.
- Address customer inquiries and concerns, offering solutions and assistance via phone and other channels.
- Engage in cross-selling and upselling of products after addressing customer queries.
- Proficiency in German and fluency in English (both written and spoken).
- Outstanding communication skills.
- Ability to learn quickly and adapt to new situations.
- Bonus: Experience in a telephone customer service or call center environment.
