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Customer Experience Specialist
2 semanas atrás
We are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team in Lisbon, Portugal.
As a Customer Experience Specialist, you will play a crucial role in ensuring that our clients receive exceptional support and service. Your primary responsibility will be to assist viewers through phone and/or chat regarding their inquiries, providing account and application support, as well as technical support and troubleshooting of system configurations and network settings.
Key Responsibilities:
- Provide accurate and real-time answers to viewers' inquiries
- Contribute to creating brand engagement for our client
You will work closely with our team to develop and implement effective solutions to improve customer satisfaction and loyalty. If you have a passion for delivering exceptional customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.
