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Performance Improvement Expert

2 semanas atrás

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

We are looking for a Performance Improvement Expert to join our team at Buscojobs Portugal. The successful candidate will be responsible for analyzing performance data and identifying opportunities for growth. We need someone with excellent analytical skills and attention to detail to create reports and dashboards that help us improve customer experience.

Responsibilities
  • Analyze performance data to identify trends and opportunities for growth
  • Develop and implement processes to improve team performance and adherence to quality standards
  • Create reports and dashboards to track key metrics and provide insights to management
  • Collaborate with the Training team to develop training programs and materials
Requirements
  • Fluent in English (at least C2 level)
  • B2 level of Dutch
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills