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We are looking for a highly skilled Global Client Liaison to join our team at Cross Border Talents. As a critical brand ambassador, you will be responsible for providing an exceptional client experience, addressing their needs with enthusiasm, and ensuring their satisfaction.

The ideal candidate is fluent in French (C2 level) and has intermediate English skills. You will be responsible for assisting clients through various channels, including phone, chat, and email.

Your primary objectives include providing account and application support, technical assistance, and troubleshooting system configurations and network settings.

You will also be required to maintain accurate records of customer interactions, documenting inquiries, complaints, or comments, as well as actions taken.

Our company values diversity and inclusivity, and we believe that your unique perspective and skills would make you a valuable addition to our team.