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Native Dutch Speaker Wanted

2 semanas atrás

Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
Job Title:
Native Dutch Speaker Wanted

About the Job:

We are seeking a native Dutch speaker to join our team as a customer support specialist.

Location: Lisboa, Portugal

Job Category: Other

Job Type: Full-time

Work Permit Required: Yes

Job Views: 4

Posted:

Expiry Date:

Job Description:

About our Client: We provide services, systems, and products while ensuring top quality.

The Offer:

  • Help customers resolve technical problems associated with the products or services.
  • Assist clients on the telephone, email, and other channels in a genuine manner.
  • Be an active listener and always available to understand and ask clear questions to help the client.
  • Identify, study, and propose a solution for the technical issue.
  • Provide good customer service, ensuring the client is always happy once the interaction is finished.
  • Gather all relevant information into the system and always deliver a high level of service.
  • Stay up to date with all developments in the technical area of work, to ensure you are always informed.

Requirements:

  • Excellent communication skills in Dutch and fluency in English.
  • Experience in customer support and working with a CRM is a plus.
  • Genuine caregiver, able to multi-task, proactive, and good with time management.
  • Strong in phone calls, email writing, and social media.

The Process:

  • Submit your application and don't forget to send an updated CV.
  • Get a call from our Recruitment Specialist.