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Customer Service Representative for International Airlines
1 semana atrás
Company Overview
Blu Selection is a multinational organization that provides exceptional customer experience solutions worldwide. With a presence in over 80 nationalities, our company offers a dynamic and multicultural work environment.
Salary and Benefits
As a Customer Service Agent for Singapore Airlines, you will receive a competitive salary and performance-related bonus. Additionally, you will have access to a private health insurance and a comprehensive relocation package including flight tickets, hotel accommodation, and assistance in finding a flat.
Job Description
Your responsibilities will include identifying and resolving customer requests via phone, email, and chat. You will also be responsible for uploading customer information into the client database and explaining rules and procedures to passengers prior to boarding flights. Furthermore, you will troubleshoot issues related to lost or damaged tickets and support customers with applicable fees and taxes.
Required Skills and Qualifications
To succeed in this role, you must possess a native level of German and a good level of English. You should also be up-to-date with social media trends, politically fit, and motivated in your work. Additionally, you should have excitement about intercultural communication and the expatriate lifestyle. A valid Greek work permit is required for this position.
Benefits
As a member of our team, you will enjoy a full-time job with 40 hours per week, a competitive salary, and a performance-related bonus. You will also have access to a private health insurance and a comprehensive relocation package. Furthermore, you will participate in a recognized training delivered by top brands and have opportunities for personal development and career growth.
Other Benefits
You will receive vouchers, discounts, free Greek classes, and invitations to events, outings, and parties throughout the year. Our company prioritizes your career development, language skills, accommodation, and social integration. If you are ready to be an added value to our international team, please consider applying.
