Customer Success Leader
Há 6 dias
Key Responsibilities:
- Communicate effectively with customers and clients
- Maintain partnerships and identify upselling opportunities
- Provide knowledgeable answers to questions about product, pricing, and availability
- Record specific details and ensure actions taken on each case
- Work with internal departments to meet customer needs
- Data entry in various platforms
Requirements:
- Excellent communication skills verbal and written – in English
- Excellent communication skills verbal and written – in Italian
- Excellent phone etiquette and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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