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Banking and Finance IT Expert

2 semanas atrás

Lisboa, Lisboa, Portugal Consort Tempo inteiro

The Application Production Support M/F role at Consort Portugal is responsible for providing technical support within the Banking and Financing Services area. The successful candidate will work closely with the IT development and Application Support team to ensure that all applications are properly supported.

The ideal candidate will have a strong understanding of artificial intelligence group applications, including chatbots, RPA, document intelligence, and other related technologies. They will also need to be able to manage applications migrations/re-hosting, coordinate change management, and collaborate on changes to infrastructure hosting applications in scope.

Main Tasks:

  • Supporting business needs and understanding business workflows and scenarios
  • Providing updates on issues/tasks/projects to business teams and project/task partnering teams
  • Understanding underlying issues and associated patch fix/release, identifying systemic issues, and contributing towards better post-release checkouts
  • Improving day-to-day tasks by writing scripts and automating procedure-oriented tasks