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Insurance Client Liaison Officer
4 semanas atrás
Job Description
We are seeking a skilled French and English speaker to work in our client's insurance company, assisting insureds with payments, managing customer relations, and contributing to client satisfaction.
Key Responsibilities
- Advise and assist insureds via phone and e-mail regarding payments and benefits.
- Manage customer relationships and contribute to client satisfaction.
- Be responsible for administrative management of insured's contracts and health benefits.
Requirements
- Fluency in French and English.
- Passion for customer service.
- Previous experience in the insurance sector is an asset.
Benefits
- Direct contract with the client.
- Continuous training opportunities.
- Competitive base monthly salary: 1100€ multiplied for 14 months.
- Meal allowance: 8€ per worked day.
- Transport allowance: 35€ per month.
- Annual bonus based on recurring results up to 150€ + quarterly team bonus up to 180€.
Additional Benefits
- Possibility of internal mobility according to eligibility criteria.
- Free family health and life insurance from day 1.
- Telework charter: possibility of working remotely after 6 months of seniority within the group 2 days per week (up to 3 days for pregnant women or people who have a child under 8 years old).
- Work at the office: Av 5 de Outubro (Lisbon).
We believe in talent without labels and are committed to non-discrimination, promoting diversity, inclusion, and equity in the job market.