Financial Review Specialist
Há 5 dias
About Us
">We are a global technology and services leader that powers the brands of the future.We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. Our recognition includes awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture."
Your Role
">As a Financial Review Specialist in Porto, Portugal (On-Site), you will ensure performance goals are met across all operations and client expectations related to operational excellence.Career growth and personal development opportunities are available through training, cutting-edge technologies, and ongoing support.
At our company, about 80% of managers and leaders have been promoted from within.
We offer FREE Learning and Leadership Development programs to set you on your way to your career vision.
Key Responsibilities
">Some of your key responsibilities as a Financial Review Specialist include:• Preparing chargeback representment documents based on reason codes and specific requirements.
• Determining user risk levels based on SOP criteria.
• Verifying user-provided documents for authenticity and matching system records.
• Making decisions to blacklist or whitelist users based on review outcomes.
• Identifying and presenting potential fraud trends to senior team members.
• Investigating reasons for transaction rejections and collecting information through screenshots from multiple platforms.
What We Offer
">Our benefits package includes:• Full-time contracts with competitive salary and performance bonus.
• A central location in Porto, Portugal, with bring-a-friend referral opportunities.
• Paid training on the company and project, plus career development programs, specialized courses, and language classes.
Experience the best version of yourself with our equal employment opportunities and commitment to diversity and inclusion. At our company, we are united as one team, globally. We value work-life balance and offer flexibility to support your unique lifestyle.
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