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Technical Support Professional
2 semanas atrás
Decskill is a leading provider of IT services, dedicated to delivering exceptional support and service to our clients. Our team of experts works tirelessly to ensure that our clients receive the highest level of support and service.
Job Title:
Application Support Specialist
Description:
We're seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong understanding of IT service delivery and be able to provide excellent technical support to our clients.
Key Responsibilities:
• Provide timely and effective technical support to clients via phone, email, or in-person
• Troubleshoot complex technical issues and resolve problems efficiently
• Collaborate with cross-functional teams to ensure seamless service delivery
• Document and maintain accurate records of client interactions and technical issues
Requirements:
• 2+ years of experience in IT service delivery or technical support
• Strong knowledge of scripting languages, network environments, and operating systems
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks effectively
Benefits:
A competitive salary and benefits package, opportunities for professional growth and development, and a dynamic work environment.
