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Customer Service Advisor

1 semana atrás

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

At Concentrix, we're on the lookout for exceptional individuals to join our team as a Customer Service Representative.

We're looking for someone with a high level of French (written and oral) who can engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners' products and services. The ideal candidate will have excellent writing and communication skills, coupled with empathy and team spirit.

In this role, you'll be responsible for:

  • Engaging with customers via incoming calls or emails to provide guidance and knowledge of Masterpiece Policy for Homeowners' products and services
  • Reviewing requests, making appropriate decisions, and processing accordingly
  • Demonstrating the ability to analyze information and solve problems
  • Working on continuous improvement for customer satisfaction

We offer a range of benefits that support your unique lifestyle, including:

  • Full-time employment with indefinite contracts
  • Competitive salary and performance bonus
  • Central location in Lisbon, Portugal
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project