Technical Writer

3 semanas atrás


Lisboa, Lisboa, Portugal Feedzai Tempo inteiro

Feedzai's Product Education Team is seeking a skilled Technical Writer to join our team. As a Technical Writer, you will be responsible for creating and maintaining high-quality documentation that empowers users to understand and use our products effectively.

Your Key Responsibilities will include:

  • Collaborating closely with development teams to produce documentation for a portfolio of products.
  • Making complex ideas, concepts, and tasks understandable to our diverse personas.
  • Creating and maintaining top-quality documentation that is effective and persona-centric.
  • Working independently or in collaboration with other Technical Writers in the team, receiving and giving feedback to improve the documentation.
  • Helping connect and integrate documentation and training materials to create one cohesive learning experience for our users.

What We're Looking For in a Technical Writer:

  • Experience in a technical writing position at a software company, ideally with a good understanding of Agile methodologies.
  • An MSc degree preferred, with education in Technical Writing, English, Journalism, Education, Communications or a related field.
  • Excellent written and verbal communication skills in English. Proficiency in Spanish is highly beneficial.
  • Ability to solve complex problems in effective and creative ways.
  • High level of organization, with acute attention to detail and able to work independently as well as in a collaborative team environment.
  • Ability to interact with peers, management, and customers in order to share and gain acceptance of complex information.
  • Use independent judgment to solve strategic challenges that impact the department and the organization.

Why Join Feedzai? We are an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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