Help Desk Operations Manager
Há 6 dias
**Company Overview**
Quest Technology Management is a leading provider of technology management services, offering a portfolio of professional, cloud, and managed services. Our team provides Cloud, Disaster Recovery, Security, Network, Server Management, and IT Staffing Solutions to clients across the globe.
**Job Description:**
We are seeking an experienced Help Desk Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our Help Desk, ensuring prompt resolution of technical issues and maintaining positive relationships with end-users.
**Responsibilities:**
- Manage the Help Desk team, ensuring timely response to end-user inquiries and efficient resolution of technical issues.
- Develop and implement procedures to improve Help Desk efficiency, productivity, and quality of service.
- Collaborate with IT teams to identify and implement solutions to recurring technical problems.
**Requirements:**
- 3+ years of experience in a Help Desk or IT leadership role, with a proven track record of improving efficiency and quality of service.
- Strong technical knowledge of Windows and/or Mac operating systems, Microsoft Office Suite, and common application software.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
-
Help Desk Support Specialist
1 semana atrás
Porto, Porto, Portugal Hikinex Tempo inteiroAre you tech-savvy and passionate about helping others? We're looking for a Help Desk Support Specialist to provide top-notch technical assistance to customers and internal teams across Portugal. If you have a knack for troubleshooting and a customer-first mindset, we'd love to hear from youWhat You'll DoDeliver Portuguese-language technical support via...
-
Help Desk Professional
Há 6 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroWe are looking for a highly skilled Help Desk Professional to join our team at TN Portugal. The successful candidate will provide exceptional support to clients, delivering outstanding service through multiple channels including phone, email, chat, and social media.The ideal candidate will have strong communication skills, with the ability to actively listen...
-
Help Desk Technician
Há 15 horas
Porto, Porto, Portugal KWAN Tempo inteiroWe are seeking an experienced Service Desk Engineer to join our team at KWAN. As a key member of our IT department, you will be responsible for delivering exceptional support and resolving technical issues in a timely and effective manner.What You'll Do:Manage and resolve service desk tickets efficientlyCollaborate with colleagues to improve processes and...
-
Help Desk Professional
Há 4 dias
Porto, Porto, Portugal Tn Portugal Tempo inteiroTn Portugal: A Hub for Customer SupportWe're seeking an experienced help desk professional to join our team at Tn Portugal. As a customer support specialist, you'll play a vital role in ensuring our clients receive top-notch assistance for their video streaming needs.Main ResponsibilitiesEngage with customers across multiple communication channels.Swiftly...
-
Help Desk Professional Fluent in French
Há 6 dias
Porto, Porto, Portugal Decskill Tempo inteiroOur team at Decskill believes that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem.We are looking for a Help Desk Professional Fluent in French to join our team.The ideal candidate will have knowledge of techniques for handling complaints,...
-
Global Help Desk Analyst
1 dia atrás
Porto, Porto, Portugal Phiture Tempo inteiroJob OverviewWe are seeking a skilled Global Help Desk Analyst to join our IT team. As a key member of this team, you will provide critical support to our global users, ensuring that they have access to the resources and information they need to perform their jobs efficiently.Main ResponsibilitiesRespond to and resolve technical issues reported by internal...
-
Help Desk Representative Porto
Há 6 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroWe are seeking a Help Desk Representative to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing timely and effective support to our customers in Italy.ResponsibilitiesRespond to customer inquiries and resolve technical issues.Provide excellent customer service via phone, email, and...
-
Technical Help Desk Professional
Há 4 dias
Porto, Porto, Portugal TECEZE Tempo inteiroWe are looking for a Technical Help Desk Professional to provide exceptional technical support to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving complex technical issues, maintaining hardware and software inventories, and providing training and guidance to other team members.About the JobThis is a dynamic...
-
Analista De Suporte – Help Desk
3 semanas atrás
Porto, Porto, Portugal Crearte Consulting Tempo inteiroNosso cliente, uma multinacional de transportes em plena expansão de mais de 15.000 pessoas que compartilham um propósito comum: construir uma mobilidade sustentável, multimodal e conectada.Deseja incorporar un ANALISTA DE SUPORTE – SERVICE DESK por tempo indeterminado, para escritórios localizados na Gondomar-Oporto.Suas funções serão as seguintes:...
-
Resort Operations Manager
Há 5 dias
Porto, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroJob Summary: We are seeking an experienced and motivated Front Office Manager to join our team at Descompagnons Trabalho Temporário Lda. As a key member of our front office team, you will be responsible for leading and managing a team of staff to deliver exceptional customer service and maintain high standards of operational efficiency. If you have a...
-
Technical Help Desk Associate in Athens
1 dia atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob OverviewCross Border Talents is hiring a Technical Help Desk Associate to provide exceptional customer service and technical support to clients in Athens, Greece.The ideal candidate will be fluent or native in Portuguese and possess excellent communication skills.Responsibilities include responding to customer inquiries via various channels, resolving...
-
Hotel Operations Manager
Há 21 horas
Porto, Porto, Portugal Yotel Tempo inteiroCompany Overview">At Yotel, we are dedicated to providing exceptional guest experiences. Our Front Office Manager plays a critical role in ensuring the smooth operation of our hotel's front desk and rooms division.
-
Front Office Operations Manager
Há 21 horas
Porto, Porto, Portugal Yotel Tempo inteiroJob OverviewThe Front Office Manager at Yotel plays a pivotal role in overseeing the smooth operation of our front desk and guest services. This individual will be responsible for supervising staff, ensuring exceptional guest satisfaction, and maximizing departmental financial performance.
-
Porto, Porto, Portugal NordicJobsWorldwide Tempo inteiroJob OverviewWe are seeking a highly skilled and detail-oriented Technical Help Desk Agent to join our international team in Porto. In this role, you will be responsible for providing exceptional customer service to our clients via phone, ticket, and chat.Your primary responsibilities will include:Solving Technical Issues: Troubleshoot and resolve technical...
-
Operations Manager
Há 5 dias
Porto, Porto, Portugal Rovo Tempo inteiroJob DescriptionRovo seeks an experienced Operations Manager to oversee and optimize its warehousing, logistics, and finishing operations. As a critical member of the team, you will be responsible for managing teams, coordinating production flows, and ensuring efficiency and quality in all aspects of our operations.
-
Service Desk Operations Expert
Há 19 horas
Porto, Porto, Portugal Kcs It Tempo inteiroAbout Us: At Kcs It, we're on a mission to create a safe and diverse environment where opportunities are equal for everyone. We value dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork. Our team is passionate about delivering exceptional service and creating a positive impact.Job Description: We're...
-
IT Help Desk Agent French Speaker
Há 5 dias
Porto, Porto, Portugal Sensei Tempo inteiroAs a global leader in IT consulting, Decskill places immense importance on its workforce. Since our inception in 2014, we've consistently prioritized investing in employee growth, which enables us to deliver exceptional services to our clients.Our MissionWe're committed to driving innovation and growth through our expertise in digital transformation,...
-
Office Operations Manager
Há 5 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroWe are seeking a highly motivated and organized Office Operations Manager to join our team in Portugal. As an office manager, you will be responsible for overseeing office operations, managing office supplies, and ensuring the office is well-organized.The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to...
-
Front Office Manager
3 semanas atrás
Porto, Porto, Portugal Yotel Tempo inteiro.MISSION:Assists the Rooms Division Manager Front Office in administering front office functions and supervising staff on a daily basis.Front office areas include Bell/Door Staff, Guest Services and Front Desk.Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.Ensures guest and...
-
IT Operations Manager
Há 2 dias
Porto, Porto, Portugal SBM Offshore Tempo inteiroIT Operations Manager Job SummaryWe are seeking an experienced IT Operations Manager to lead our IT operations team. You will be responsible for ensuring the smooth operation of our IT services and infrastructure.Key Responsibilities:Lead and manage the IT operations team.Develop and implement IT service management processes and procedures.Collaborate with...