IT Service Delivery Manager Position for Enterprise Infrastructure

3 semanas atrás


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro
About the Company

Our client is a leading pan-European exchange in the Eurozone, with a unique federal model spanning Belgium, Dutch, French, Irish, Norwegian, Portuguese, and Italian markets. They also operate a UK-based regulated securities market.

Job Description

Service Delivery Manager Job Summary:

We are seeking an experienced IT Service Delivery Manager to join our team in the data center. As a key member of our infrastructure department, you will be responsible for managing the interface between customers and delivery units.

Key Responsibilities:

  • Manage Vulnerabilities reports on a weekly/monthly basis, providing specific views depending on requests.
  • Identify vulnerabilities gaps according to the risks defined by Security teams and lead proactively some remediation plans with technical teams.
  • Take the lead on processes and provide solutions.
  • Manage the vulnerabilities actions plan, providing a specific view on KPI and progress for each company.
  • Prepare regular and ad-hoc reports on progress, financial status, risks, and issues.
  • Contribute and analyze elements required for audits and regulations.
  • Collect and ensure timely delivery of audit evidence/documentation.

Requirements:

  • Minimum 7 years of experience with high potential.
  • Degree in Technology.
  • Background in IT domain mandatory. Infrastructure (Linux, Windows, AWS) is a plus.
  • Structured and rigorous approach.
  • Experience on Vulnerabilities/reporting in a challenged and multi-projects environment.
  • Strong interpersonal skills, excellent oral and written skills with the ability to work in client-facing projects.
  • Flexibility and ability to work in environments with changing priorities.
  • Data analysis skills.

Estimated Salary Range: €60,000 - €90,000 per annum, dependent on experience and qualifications.


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