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Remote Customer Support Specialist

3 semanas atrás


Póvoa de Varzim, Porto, Portugal TN Portugal Tempo inteiro
About the Job
We're searching for an excellent communicator with a natural flair for customer engagement. As a German-speaking Customer Advisor, you will be responsible for providing telephone and written support to our German-speaking customers. Your primary goal will be to ensure a courteous and helpful attitude at all times, addressing customer queries via phone and assisting with orders, deliveries, payments, and returns via various channels.

With a strong background in customer service or a related field, you will possess exceptional communication skills, fluency in German and English, and a keen interest in design. Your ability to learn quickly and adapt to new situations will make you an invaluable asset to our team.

Temporary, renewable employment contract with an initial duration of one year; opportunity for a permanent contract after two years. Competitive salary plus bonus. Private health insurance. Comprehensive relocation package for #cityjobbers relocating from abroad, including airport pick-up, administrative assistance for registration in Portugal, reimbursement for initial flight expenses, option to stay in a company apartment in Lisbon, and a free annual flight home within Europe.