Digital Product Owner

1 semana atrás

Lisboa, Lisboa, Portugal Hiscox Tempo inteiro

Company Overview

Hiscox is an international insurer that specializes in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realize their ambitions.

We have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth. Our Lisbon office has approximately 500 exceptional professionals representing 29 diverse nationalities.

Our team values maintaining a healthy work-life balance. We provide a 35-hour workweek along with the option for a hybrid working schedule. This commitment to our employees' well-being ensures they can perform at their best.

Job Description

The Digital Product Owner is a business representative with a strong delivery background, empowered to shape and direct the development of our products/services in a way that maximizes business value. The role involves owning the user experience and product direction for their platform/application, acting as the primary business representative to Value Streams, and making on-the-spot decisions on scope and requirements.

This position requires managing a team of 3 Business Analysts, collaborating with the Digital Value Stream Sponsor and Business Analysts to define Epics, MVPs, and user stories, prioritizing the work of the team, and accepting the solution. The successful candidate will have a thorough understanding of digital processes and be able to identify areas for process improvement.

Key Responsibilities

  • Manage a team of 3 Business Analysts
  • Work in collaboration with the Digital Value Stream Sponsor and Business Analysts to define Epics, MVPs, and user stories
  • Owning the user experience and product direction for their platform/application
  • Act as the primary business representative to Value Streams
  • Making on-the-spot decisions on scope and requirements
  • Be responsible for the product backlog, story prioritisation and acceptance criteria
  • Work with Solution Architects, Developers, and Business Analysts to plan sprints
  • Have a thorough understanding of digital processes and be able to identify areas for process improvement
  • Support process streamlining and standardization
  • Build strong productive customer-focused relationships with the Business, the Squad, and third parties
  • Be an independent thinker, and a key contributor in supporting the project management towards successful delivery of projects
  • Hold requirements gathering sessions, capture meeting minutes, follow up on action items, report backlog status, and own product documentation
  • Manage scope creep and clearly communicate with stakeholders on feasibility and effort analysis
  • Review test cases and test plans from the System Test team, negotiate testing scope and timelines, review test scripts, review defects raised
  • Drive the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects raised
  • Maintain risks and issues logs and actively manage the mitigation strategies

Person Specification

  • A comfortable working environment in a fast-paced environment and enjoy delivering enhancements or solutions that drive real business benefit on our digital channels.
  • Ability to think on your feet and prioritize a development backlog and ensure the squad & your team are clear about the priorities.
  • Possess excellent communication and interpersonal skills with the ability to diffuse difficult situations.
  • Excellent English written and verbal communication skills, capable of working with people at all levels within and external to the business.

Benefits

We offer a salary of $120,000 per year, which is above the industry average. Additionally, we provide a 35-hour workweek, hybrid working system, 25 days of paid annual leave, 2 extra Hiscox Days (Annual Leave), health insurance, gym allowance, pension plan, and 1-month sabbatical leave after 5 years of service.

Salary: $120,000 per year

Why Join Us?

We value teamwork and inclusivity, with many opportunities to engage and an open culture. Our team spirit is contagious, and you'll be part of a unique culture that encourages innovation and growth. Join us in shaping the future of digital product ownership and make a meaningful impact on our customers' lives.

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