Portuguese Customer Care Specialist

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking a highly skilled and customer-focused Portuguese Customer Care Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for delivering exceptional service to our customers across multiple channels.

Key Responsibilities
  • Provide top-tier support through various communication channels, including phone, chat, email, and social media
  • Assist with account setup, verification, logins, financial transactions, and technical issues
  • Serve as a trusted advisor, ensuring an exceptional customer experience
  • Address inquiries and concerns promptly with professionalism
Requirements
  • Fluent in French (C2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow


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