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We are seeking a highly skilled French Customer Support Representative to join our team in Porto, Portugal. The ideal candidate will be fluent in French and have excellent communication skills.
Key Responsibilities:
- Provide exceptional customer service via phone calls
- Welcome and advise customers in a friendly and professional manner
- Offer personalized solutions to meet customer needs
- Live the company's culture and share it with colleagues on a daily basis
Requirements:
- Native-level French and proficient English
- Basic computer skills and familiarity with Microsoft Office
- Detail-oriented with a can-do attitude
- EU citizenship or work permit
- Based in Porto, Portugal
Working Schedule:
Monday to Saturday, 07:00 AM - 07:00 PM (Rotating shifts)
Five working days with two days off, depending on shift schedules
