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**Job Summary**
We are looking for a motivated and organized Helpdesk Services Manager to join our team at Phiture. As a key member of our IT department, you will provide technical support and services to our customers, both internal and external.
Your responsibilities will include managing the Windows Workstations Environment, setting up and configuring hardware and software, and providing troubleshooting and maintenance services.
You will also work closely with our ITSD team to ensure seamless integration and communication between teams, and to provide accurate and timely incident management and reporting.
In addition to your technical expertise, you will possess excellent interpersonal and communication skills, with the ability to interact effectively with colleagues, stakeholders, and customers at all levels.
This is a dynamic and challenging role that requires a strong problem-solving mindset, adaptability, and a passion for delivering high-quality services.
