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French Language Expert
2 semanas atrás
**Job Description**
We're seeking a highly skilled French-speaking Customer Service Specialist to join our team. As a key member of our service team, you will play a crucial role in providing top-notch customer support and resolving complex issues.
Your primary responsibilities will include responding to customer inquiries, providing technical support, and maintaining a consistent brand voice across all communication channels.
About You:
- You possess a C1 level of French and are proficient in using various communication channels to respond to customer requests.
- You have previous experience in CS/BPO and are familiar with escalations procedures.
- You're a fast decision-maker with a positive outlook and excellent problem-solving skills.
- You're available to work flexible hours and days.
What We Offer:
- Competitive base salary and benefits package.
- Relocation package to one of Europe's most prestigious cities.
- Private health insurance.
- Opportunity to enrich your CV by working for a major worldwide brand.
- Diverse and multicultural team environment.
- Modern office space in an excellent location.
- Accommodation provided.
- Flight costs reimbursed.
- Progressive company culture.
