End User Computing Platform Manager

Há 4 dias


Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiro
About the Team

The End User Computing Security Operations team is responsible for operational management ensuring the stability of the service and service innovation, achieving this through analysis and solutioning.

Role Overview
  • We are seeking an experienced Senior Endpoint Security Engineer Lead to join our End User Computing Technology team.
  • The role offers remote working, with a need for domestic travel where needed.
Responsibilities

Responsibilities include:

  • Supervise the EUC Security Operations Engineering team ensuring effective management of resolver queues, SLAs, team rota, quality control etc., and provide a single point of escalation.
  • Provide regular Operations insight to team activity liaising closely with the EUC Operations Manager to ensure effective quality and delivery of service.
  • Work with EUC Senior Engineers, EUC Operations, and Info Sec Operations to maintain and administer endpoint security controls and policies, with a focus on day-to-day operations, troubleshooting, and reporting.


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