French Language Customer Support Specialist

Há 3 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

Job Overview

We are seeking a French Language Customer Support Specialist to join our team at GrabJobs. As a key member of our customer support team, you will be responsible for providing exceptional customer service to clients via phone, email, and other channels.

Your main duties will include:

  • Answering customer inquiries and resolving their issues in a timely and professional manner
  • Providing accurate and helpful information to customers
  • Assisting customers with their purchases and product catalog
  • Gathering all relevant information into the system and always delivering a high level of service

Requirements

To succeed in this role, you must have:

  • Excellent communication skills in French and fluency in English
  • Experience in customer support and working with a CRM is a plus
  • Genuine caregiver, able to multi-task, proactive, and good with time management
  • Comfortable with phone calls, email writing, and social media

About Us

We are a leader in the hotel industry, providing our clients with services, systems, and products while ensuring top quality. If you are passionate about customer service and would like to work for a company that is dedicated to excellence, we encourage you to apply.



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