French Language Customer Support Specialist
Há 3 dias
Job Overview
We are seeking a French Language Customer Support Specialist to join our team at GrabJobs. As a key member of our customer support team, you will be responsible for providing exceptional customer service to clients via phone, email, and other channels.
Your main duties will include:
- Answering customer inquiries and resolving their issues in a timely and professional manner
- Providing accurate and helpful information to customers
- Assisting customers with their purchases and product catalog
- Gathering all relevant information into the system and always delivering a high level of service
Requirements
To succeed in this role, you must have:
- Excellent communication skills in French and fluency in English
- Experience in customer support and working with a CRM is a plus
- Genuine caregiver, able to multi-task, proactive, and good with time management
- Comfortable with phone calls, email writing, and social media
About Us
We are a leader in the hotel industry, providing our clients with services, systems, and products while ensuring top quality. If you are passionate about customer service and would like to work for a company that is dedicated to excellence, we encourage you to apply.
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