Cloud Operations Engineer

Há 6 dias

Porto, Porto, Portugal Körber Porto, Unipessoal Lda. Tempo inteiro

Cloud Operations Engineer

The Cloud Operations Engineer plays a crucial role in the administration of environment infrastructure, encompassing application and network hardware resources. This includes developing and managing a patching schedule and responding to identified incidents from both production and non-production environments. Collaboration with product feature development teams is essential in creating run books, 'night of deployment' manuals, and contact lists prior to releasing new and/or enhanced features to production. As part of the overall Infrastructure Domain within the Körber OneIT matrix organization, this role requires a strong understanding of cloud infrastructure and operations.

Key Responsibilities

  • Configuration and infrastructure management using tools like CloudFormation and Terraform
  • Executing and troubleshooting SaaS application deployment procedures
  • Development of and continual improvement of automation and procedures
  • Analysing and supporting infrastructure in AWS/Azure
  • Monitoring system performance and recommending corrective action
  • Documenting current environment and ongoing maintenance of documentation
  • Collaboration with team leads, engineers, and support staff to ensure continuous and reliable delivery of service
  • Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures

Requirements

  • Associates Degree in a related field (Networking, Software Development, Database Administration)
  • Knowledge of Windows or Linux based systems including Hardware, software, networking and storage
  • 1+ year of cloud implementations & operational support of a cloud ecosystem at Enterprise scale with Microsoft Azure or AWS
  • Knowledge of ITSM processes and tooling (ServiceNow, other)

Desirable Skills

  • Scripting languages such as Bash, Python, and Powershell
  • AWS or Azure
  • Git, GitHub, and related
  • Pipelines and IaC

Personal Skills & Behaviors

  • Team player with a positive attitude, while being capable of working independently in a fast-paced environment
  • Excellent verbal/written communication skills with the ability to explain technical concepts to a non-technical audience
  • Must be a self-starter with excellent time management skills, attention to detail and desire to continuously learn and expand knowledge
  • Experience analyzing, troubleshooting, and providing solutions for technical issues

What We Offer

  • A home for passionate people who innovate, collaborate and love what they do
  • An entrepreneurial and dynamic working atmosphere with the opportunity for you to take responsibility and make an impact from day one
  • Growth opportunities on and off the job and a generous individual development budget to develop your career
  • A competitive salary and benefits package, with flexible working hours and remote work options, private health insurance and 3 additional vacation days

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