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Hotel Services Ambassador
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We are seeking a highly skilled and customer-focused Hotel Services Ambassador to join our team at Royal Caribbean Group.
Key Responsibilities:- Provide exceptional guest service, ensuring a seamless and memorable experience for all interactions.
- Act as the liaison between guests and various hotel and marine departments, anticipating and meeting their needs.
- Maintain a professional presence, adhering to company standards and expectations.
- Champion administrative skills, tracking key metrics and reporting on guest behavior and preferences.
- Minimum 2 years of guest-facing experience in a luxury environment.
- High school diploma or equivalent education, training, or experience.
- Confident and welcoming demeanor, with strong emotional intelligence and conflict resolution skills.
- Ability to work effectively in a fast-paced environment and adapt to changing situations.
This is an excellent opportunity for a motivated and customer-orientated individual to join our team and make a real impact on our guests' experiences.
