Operations Excellence Lead

We're on a mission to add value to customers' projects. As our Operations Excellence Lead, you'll prioritize and manage incidents, ensuring timely and effective problem resolution. You'll bring your skills in managing end-to-end service delivery, coordinating releases, and ensuring SLA compliance, and we'll provide a supportive environment to thrive in.

About the TeamThe Global Process Operations unit is part of Group Technology Operations (GTO) division, responsible for managing day-to-day IT service delivery for AXA on a global scale.Our Goals:To deliver high-quality services that meet the needs of our customers.To continuously improve our processes and procedures to achieve operational excellence.About...

Job RoleThe IT Operations Optimization Lead will lead the effort to optimize our IT operations, focusing on process improvements, efficiency gains, and service quality enhancements. This role requires strong leadership and analytical skills, as well as experience in IT operations and service management.

We are Emma – The Sleep Company , a leading provider of sleep comfort products that empower our customers to awaken their best every day. We are committed to delivering excellent customer experiences while ensuring efficient collaboration with the supply chain. As a Production Excellence Lead, you will play a critical role in designing, implementing, and...

Operational Excellence SpecialistAxa Group Operations is seeking an Operational Excellence Specialist to drive quality improvement initiatives across various products and services. The successful candidate will be responsible for analyzing QoS metrics, identifying trends and opportunities for improvement, and implementing best practices to enhance service...

**Job Description:**We are seeking a seasoned Delivery Excellence Lead to join our Global Business Services (GBS) team. In this role, you will be responsible for leading our O2C Delivery operations and ensuring that our sales and customer service teams deliver exceptional results.**Key Responsibilities:**Develop and implement strategies to improve customer...

Company OverviewLime is a leading shared electric vehicle company, operating in 250+ cities worldwide. Our mission is to make transportation more accessible, affordable, and sustainable.We've achieved significant milestones, including becoming the first company in our industry to reach profitability in 2022, and being named a Time 100 Most Influential...

We are looking for an Operations Excellence Professional to join our team in Portugal. As an Operations Excellence Professional, you will play a key role in driving operational excellence within our organization.You will work closely with the Associate Director, Operations Effectiveness, to identify areas for improvement and implement changes that drive...

About UsWTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. Our Health, Wealth & Career (HWC) Sales Operations team in Europe is responsible for supporting sales strategies, pipeline management, and operational efficiency.Key ResponsibilitiesSales Strategy & Execution –...

About the OpportunityWe're seeking a seasoned Production Excellence Lead to join our team and drive quality excellence throughout our organization. The successful candidate will have a strong track record of improving processes and managing supplier quality.This is a unique opportunity to work with a leading D2C sleep brand, available in over 35 countries,...

OverviewAXA Group Operations is a leading provider of global IT services, dedicated to delivering high-quality solutions that meet the evolving needs of our clients. We are seeking an experienced IT Service Excellence Manager to join our team and drive the delivery of exceptional service quality.

About the JobThe Production Efficiency Specialist will lead and improve customer claim management processes to deliver an excellent customer experience while ensuring efficient collaboration with the supply chain. This role requires a strong focus on quality, process efficiency, and supplier relationship management.Design, implement, and own the strategy for...

About Inflow PartnershipJob DescriptionThe Director of Site Quality Operations will lead quality operations at our client's site in Portugal, driving continuous improvement and enhancing customer satisfaction.Key ResponsibilitiesDevelop and implement quality strategies to drive operational excellence.Lead and manage a team of quality professionals to achieve...

Are you ready to take your skills to the next level and become a part of a dynamic team that's disrupting the sleep industry? We're Emma – The Sleep Company, and we're on a mission to empower people to awaken their best every day.We're seeking a Supply Chain Excellence Lead to join our team. In this role, you'll be responsible for designing, implementing,...

About Siemens Global Business ServicesSiemens Global Business Services (GBS) is a leading provider of business services, empowering its clients to transform their businesses and achieve sustainable success. Our mission is to deliver exceptional service delivery and operational excellence across all our service deliveries. This role is responsible for driving...

About the RoleThe Operational Effectiveness Manager position is responsible for leading and managing medium-to-large scale projects across Operational Effectiveness Services (OES). The ideal candidate will have a strong background in project management, change management, and process improvement.Key ResponsibilitiesLead and manage medium-scale projects,...

Project Excellence Lead PositionThis Project Excellence Lead position requires a highly experienced and skilled professional to lead our project excellence initiatives.You will be responsible for driving process improvements, implementing best practices, and developing strategic plans to enhance project delivery.Your key strengths will include your ability...

Succeed as an Operations Excellence Manager with TN PortugalWe are looking for a seasoned Operations Excellence Manager to join our team in Lisbon. As a key member of our Customer Excellence team, you will be responsible for analyzing customer journey data and developing data-driven insights that drive business growth.About the RoleIn this challenging and...

About UsWe are a leading global consultancy with a presence in multiple regions. Our team is passionate about delivering operational excellence through innovation and streamlined solutions. The JobWe are seeking a highly driven individual with solid interpersonal skills to lead our operations team. As a French-speaking Operations Lead, you will be...

At TN Portugal, we are seeking a highly skilled and experienced Data Quality Operations Lead to join our team. This is an exciting opportunity for a motivated individual to lead our quality control processes and drive excellence in data management.The successful candidate will be responsible for designing, innovating, and optimizing processes and workflows...