C360 Client Success Senior Consultant
Há 5 dias
Job Summary
We are seeking a highly skilled Salesforce C360 Service Cloud Senior Analyst to join our Luxury New Retail Technology Client Engagement Area Team. As a key member of this team, you will play a pivotal role in delivering client engagement solutions and applications to our Maisons.
Key Responsibilities
This role involves:
- Supporting the delivery of client engagement solutions and applications.
- Analysing business processes and identifying opportunities for improvement.
- Gathering and documenting functional requirements.
- Designing Salesforce solutions that meet business requirements.
- Collaborating with cross-functional teams to drive successful implementations and enhancements.
Requirements
To succeed in this role, you will need:
- Strong technical skills in Salesforce Service Cloud configuration and data analysis.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a global environment.
- Experience with Agile development methodologies.
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