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Multicultural Customer Support Representative
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We are seeking a highly motivated Multicultural Customer Support Representative to join our team at Blu Selection. As a key member of our international team, you will play a vital role in delivering exceptional customer service and contributing to the growth of our business through innovative digital marketing strategies.
About the RoleThis is an exciting opportunity to work with a leading multinational organisation renowned for its expertise in sales and customer service solutions. Our dynamic and multicultural environment is perfect for those who thrive in diverse settings.
ResponsibilitiesYour responsibilities as a Multicultural Customer Support Representative will include:
- Providing support to customers via chat, email, and phone
- Offering pre- and post-sales support for all self-service products
- Assisting with product and tool support to enhance clients' experiences
- Maintaining established procedures and quality of service agreements while achieving individual and team targets
To succeed in this role, you will need:
- A native level of Dutch or Flemish and fluent English (at least B2-C1)
- Previous experience in customer service and social media marketing
- Excellent communication skills
- Motivation, reliability, and commitment to work
- A drive for excellence and professionalism
You can expect:
- A long-term fixed-term contract renewable every year
- Full-time working hours with rotating shifts depending on the project
- Real career opportunities in different career paths
- Professional development and language skills enhancement
Lisbon offers a unique blend of European capital charm and affordability. Enjoy delicious Portuguese cuisine, friendly people, good vibes, and a happy-go-lucky urban life amidst a warm climate and stunning beach views.
