Billing and Order Entry Specialist with German Language Skills
4 semanas atrás
We are seeking a highly skilled Billing and Order Entry Specialist with German language proficiency to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a crucial role in ensuring our customers receive a first-class service experience.
Key Responsibilities:- Manage and process orders in a timely and accurate manner.
- Review and manage contracts data in our ERP system, ensuring compliance with company policies.
- Process data for new orders and order modifications, creating billing invoices and credit notes as required.
- Prepare and send indexation renewal letters to customers, requesting guarantees for placed orders.
- Complete commercial correspondence and support project managers with order-related matters.
- Communicate verbally and in writing in German and English, serving as the first point of contact for contractual questions from our customers.
- Check contracts and approvals in our CRM tool, supporting and managing dispute resolution.
- Maintain the master data of our customers, communicating proactively with clients and running calculations for customer offers.
- Fluency in German and English, with excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers, possessing excellent proficiency with MS Office suite.
- Effective time management, meeting deadlines and providing an excellent customer service experience.
- Ability to work independently, carrying out assignments to completion and being a team player who enjoys working in a team environment.
- Minimum experience working in an administrative role, preferably within Finance or Legal.
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
- High proficiency with MS Excel.
Our Bratislava Business Centre is located in the vibrant city centre, offering an international working environment where you can work independently and develop your career. We provide a flexible working culture that combines office and home working, with a range of benefits including a €3000 joining bonus, meal vouchers, and a recreation allowance.
Bratislava is a beautiful city to visit, close to neighbouring countries and famous cities for you to explore and expand your travels. For more information, please visit our website.
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