Billing and Order Entry Specialist with German Language Skills

4 semanas atrás


Carnaxide, Lisboa, Portugal Johnson Controls Tempo inteiro
Job Title: Billing and Order Entry Specialist with German Language Skills

We are seeking a highly skilled Billing and Order Entry Specialist with German language proficiency to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a crucial role in ensuring our customers receive a first-class service experience.

Key Responsibilities:
  • Manage and process orders in a timely and accurate manner.
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies.
  • Process data for new orders and order modifications, creating billing invoices and credit notes as required.
  • Prepare and send indexation renewal letters to customers, requesting guarantees for placed orders.
  • Complete commercial correspondence and support project managers with order-related matters.
  • Communicate verbally and in writing in German and English, serving as the first point of contact for contractual questions from our customers.
  • Check contracts and approvals in our CRM tool, supporting and managing dispute resolution.
  • Maintain the master data of our customers, communicating proactively with clients and running calculations for customer offers.
Requirements:
  • Fluency in German and English, with excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers, possessing excellent proficiency with MS Office suite.
  • Effective time management, meeting deadlines and providing an excellent customer service experience.
  • Ability to work independently, carrying out assignments to completion and being a team player who enjoys working in a team environment.
  • Minimum experience working in an administrative role, preferably within Finance or Legal.
Preferred Qualifications:
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
  • High proficiency with MS Excel.
Relocating to Bratislava:

Our Bratislava Business Centre is located in the vibrant city centre, offering an international working environment where you can work independently and develop your career. We provide a flexible working culture that combines office and home working, with a range of benefits including a €3000 joining bonus, meal vouchers, and a recreation allowance.

Bratislava is a beautiful city to visit, close to neighbouring countries and famous cities for you to explore and expand your travels. For more information, please visit our website.



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