Customer Service Representative for Global Outsourcing
Há 7 dias
About Us
As a leading global outsourcing company, Tn Portugal takes care of processes and functions to help clients stay focused on their goals and core missions.
The Role
We are currently seeking Customer Service Representatives who will handle customer requests by answering incoming calls, ensuring a high-quality service is provided. The ideal candidate will be responsible for providing product and tool support to improve customer experience and performing administrative tasks such as documentation management and database updating.
Requirements
To succeed in this role, you should possess the following skills and qualifications:
- Fluent or bilingual in German and English
- Computer literacy with the ability to easily navigate different software programs
- Previous experience in customer service is an asset
- Excellent communication skills with the ability to communicate effectively with customers using multiple channels
- Ability to multitask while working independently and collaboratively as part of a team
Benefits
As a valued member of our team, you can expect:
- A corporate culture based on values and human DNA
- Initial paid training and employment contract
- Health insurance after 6 months of employment
- An attractive and motivating salary package, including performance bonuses
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