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Senior Video Content Specialist

Há 1 mês

Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

We are seeking a Senior Video Content Specialist to join our team in Lisbon, Portugal.

About the Role

As a Senior Video Content Specialist, you will play a critical role in ensuring the quality and compliance of video content on our platform.

Your primary responsibilities will include reviewing user reports regarding website content, analyzing and identifying content that does not meet requirements, and flagging it for action in a timely manner.

You will also make well-balanced decisions and help resolve inquiries to defined policies and procedures, using market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.

In this role, you will work with sensitive content, sometimes involving graphic or disturbing subject matter.

Requirements
  • Fluency in Italian (at least C1 level, ideally native)
  • B2 level of English
  • Availability to work in 3 shifts, 7 days a week (24/7 availability)
  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Excellent organizational and time management skills
  • Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
  • Have a neutral mindset to alternative video content that needs classification
What We Offer
  • A pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation
  • Professional development
  • New office facilities in a convenient location in Lisbon
  • Training & development opportunities
  • Competitive salary (£32,000 - £40,000 per year) and relocation allowance and assistance*

*Only applies to candidates relocating from outside of Portugal.