Technical Solutions Consultant

Há 6 dias


Oeiras, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro
Why Join Our Team?

At Descompagnons Trabalho Temporário Lda, we offer a dynamic and challenging work environment that allows professionals to grow and develop their skills. As an Onboarding Manager, you will have the opportunity to work with a talented team of experts and make a real impact on our clients' success.

We value our employees' contributions and offer a range of benefits to support their well-being and career development. If you are passionate about fleet management software and customer success, we encourage you to apply for this exciting opportunity.

Job Description

We are seeking an experienced Onboarding Manager to join our team. The ideal candidate will have a strong background in customer onboarding, client success, or a related field.

  • Assist clients in setting up and implementing our fleet management software
  • Ensure a smooth adoption of our products by monitoring technical and non-technical aspects
  • Solve customer problems in a timely manner, providing quick and effective solutions
  • Enhance user engagement through educational materials and contextual onboarding flows
  • Collect and act on customer feedback to improve our operations
Requirements
  • Minimum 3 years of experience in similar roles
  • Excellent communication and problem-solving skills
  • Strong knowledge of fleet management software and its applications
  • Ability to work independently and as part of a team
  • Fluency in English and French
Benefits
  • Health insurance for yourself and any children under 18
  • Extra day of holiday on your birthday (if it falls on a working day)
  • Extra day of holiday for every 5 years of employment
  • Volunteering/charity work allowance of 2 days per year
  • Free coffee and fresh fruit at the office, as well as team lunch on the last Thursday of each month


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