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Customer Support Specialist for B2B Clients
2 semanas atrás
Are you passionate about delivering exceptional customer experiences? Do you have a flair for resolving complex technical issues and communicating effectively with clients? If so, we invite you to join our dynamic team as a B2B Support Specialist for Financial Services.
About the Role:- Serve as the primary point of contact for B2B clients, handling queries and concerns related to accounts, POS, and technical issues
- Utilize your technical expertise to troubleshoot problems and provide solutions-oriented responses
- Collaborate with cross-functional teams to ensure seamless customer support
- Develop and maintain relationships with clients, fostering trust and loyalty
To succeed in this role, you will require excellent communication skills, a strong technical background, and the ability to work in a multicultural environment. Proficiency in German and English is necessary, while experience in customer service or a related field is highly desirable.
Our company offers a comprehensive benefits package, including a competitive salary, performance-based bonuses, private health insurance, and a relocation package. Join us and become part of a global team dedicated to delivering outstanding customer experiences.
