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We are seeking a highly skilled Principal Consultant to join our team at Genpact. As a key member of our Business Analyst team, you will be responsible for delivering business value and benefit realization throughout the full project lifecycle.
Key Responsibilities- Elicit and document business and system requirements, and develop user stories, functional specifications, and system design specifications.
- Understand and negotiate the needs and expectations of stakeholders, and ensure all clarity is attained throughout the project.
- Coordinate and communicate with clients and internal project teams on business requirements.
- Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
- Create and maintain issue logs, meeting minutes, project summaries, and meeting schedules.
- Support customers during UAT, and perform functional testing to ensure requirements are being met.
- B.E / MCA / Relevant degree
- Prior working experience with ServiceNow
- Good knowledge of available IT systems/tools
