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TalenTrail is committed to providing exceptional customer service experiences through its Customer Support team. As a multilingual Customer Support Specialist, you will play a vital role in ensuring that our clients receive top-notch support in their native language.
Key Responsibilities- Deliver high-quality customer service interactions via various channels, including phone, chat, and email.
- Maintain accurate and up-to-date customer information while resolving cases efficiently.
- Develop and maintain strong relationships with customers through effective communication and problem-solving skills.
- Collaborate with cross-functional teams to achieve business objectives and drive growth.
- Fluency in Polish language and culture.
- Strong English communication skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Basic computer knowledge and technical skills.
- Ability to work effectively in a fast-paced environment.
- Relocation support to Portugal, including flights, accommodations, and housing assistance.
- A competitive monthly salary and additional benefits.
- Comprehensive training program designed to develop your skills and expertise.
- Opportunities for career advancement and professional growth.
