Digital Marketing Customer Advisor

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused Digital Marketing Customer Advisor to join our team. As a Digital Marketing Customer Advisor, you will be responsible for providing exceptional customer service and support to our clients via various channels, including chat, email, and phone.

Key Responsibilities
  • Provide pre and post-sales support for all self-service products
  • Provide product and tool support to improve clients' experience
  • Respect established procedures and quality of service agreements, achieving and excelling individual and team targets
Requirements
  • Native level of Dutch or Flemish and fluent level of English (at least B2-C1)
  • Previous experience in customer service and social media marketing
  • Very good communication skills
  • Motivated, reliable, and committed in your work
  • Drive for excellence and professionalism
What We Offer
  • Type of contract: long-term fixed term contract, renewable every year
  • Working hours: full time (40h/week) on rotating shifts (depending on the project)
  • Salary conditions: including free accommodation (shared flat, all bills included): 1,040€ gross/month, excluding accommodation: 1,298€ gross/month
  • For international candidates: reimbursement of your initial flight expenses after 3 months, help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
  • Real career opportunities in different career paths


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