Digital Marketing Customer Advisor
2 semanas atrás
We are seeking a highly motivated and customer-focused Digital Marketing Customer Advisor to join our team. As a Digital Marketing Customer Advisor, you will be responsible for providing exceptional customer service and support to our clients via various channels, including chat, email, and phone.
Key Responsibilities- Provide pre and post-sales support for all self-service products
- Provide product and tool support to improve clients' experience
- Respect established procedures and quality of service agreements, achieving and excelling individual and team targets
- Native level of Dutch or Flemish and fluent level of English (at least B2-C1)
- Previous experience in customer service and social media marketing
- Very good communication skills
- Motivated, reliable, and committed in your work
- Drive for excellence and professionalism
- Type of contract: long-term fixed term contract, renewable every year
- Working hours: full time (40h/week) on rotating shifts (depending on the project)
- Salary conditions: including free accommodation (shared flat, all bills included): 1,040€ gross/month, excluding accommodation: 1,298€ gross/month
- For international candidates: reimbursement of your initial flight expenses after 3 months, help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
- Real career opportunities in different career paths
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