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Product Development Leader

1 semana atrás

Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
About Us
At GrabJobs, we're revolutionizing finance with the world's first self-custody card, seamlessly bridging traditional card schemes with blockchain technology. We're a nimble and ambitious startup shaping the future of payments by combining secure, self-custody solutions with modern card experiences.

This is an exciting opportunity to join our team as a Product Development Leader. You will drive the development of our APIs, SDKs, and gnosispay.com web app, which are focused on integrated partners. Your responsibilities include co-ownership of the signup funnel, KYC processes, checkout, card order, and activation.

We operate in multiple jurisdictions, but we're expanding to new countries next month, making the KYC process complex and crucial. Finding a balance between compliance and good UX is a key factor of this role. You will collaborate across functions—engineering, design, growth, support, legal, and compliance—to deliver an onboarding experience that not only complies with regulations but delights users.

Responsibilities:
  • Co-own and optimise the onboarding funnel, from user signup, KYC, to card activation along with the Growth team.
  • Ensure that the KYC journey aligns with regulatory requirements in e-money and the Web3 space, while maintaining a seamless user experience.
  • Collaborate with cross-functional teams — engineering, design, growth, support, and compliance— to create a compliant and user-focused onboarding flow.
  • Gather, analyze, and implement user feedback to iterate and improve the onboarding process.
  • Translate regulatory requirements into actionable product features that meet compliance standards.