Content Review Specialist Social Media Platform
2 meses atrás
The Role
We are seeking a detail-oriented Content Review Specialist to join our team at Snaphunt. As a Content Review Specialist, you will be responsible for reviewing user flagging reports regarding content on our popular social media platform.
Key Responsibilities
- Review user flagging reports regarding website content
- Understand and remain up-to-date with client's policies and guidelines
- Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
- Review the reported content within agreed turnaround times and standards of quality
- Recognise trends and patterns, and escalate issues outside of the established policies
- Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
- Review sensitive content, sometimes involving graphic or otherwise disturbing subjects
Requirements
- You speak and write Dutch at a native level and you are fluent in English (B2)
- Experience in customer care is an advantage, but not a must
- You have a good understanding and level of computer handling skills. Ability to deal with highly sensitive content (graphic images, among others)
- Excellent problem-solving skills with the capability of research and identification of the right information
- You are professional and thorough
About Us
Snaphunt is a multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our client specializes in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is their mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
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