IT Support Professional
1 dia atrás
**Join Quanteam's Application Production Support Team**
At Quanteam, we are committed to delivering exceptional service to our corporate clients. As a member of our Application Production Support team, you will play a critical role in ensuring the smooth operation of our applications.
**Responsibilities**
- Understand the IT needs of the business and workflows.
- Handle incidents, requests, and changes effectively.
- Provide updates to the business, team members, and other project/task partnering teams.
- Identify underlying issues and associated patch fixes/releases, and identify systemic issues for better post-release checkouts.
- Write scripts and automate routine tasks.
**Requirements**
- Application Performance Monitoring (specifically Dynatrace), General IT infrastructure knowledge, Experience with RedHat Linux, Shell scripting.
- Good communication skills, Autonomous and proactive, Team player, Creative thinker with new ideas/improvements for processes, Strong organizational skills.
- Fluency in English (written and spoken), French notions are a plus.
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