IT Support Professional

1 dia atrás


Lisboa, Lisboa, Portugal Quanteam - Portugal (Rainbow Partners Group) Tempo inteiro

**Join Quanteam's Application Production Support Team**

At Quanteam, we are committed to delivering exceptional service to our corporate clients. As a member of our Application Production Support team, you will play a critical role in ensuring the smooth operation of our applications.

**Responsibilities**

  • Understand the IT needs of the business and workflows.
  • Handle incidents, requests, and changes effectively.
  • Provide updates to the business, team members, and other project/task partnering teams.
  • Identify underlying issues and associated patch fixes/releases, and identify systemic issues for better post-release checkouts.
  • Write scripts and automate routine tasks.

**Requirements**

  • Application Performance Monitoring (specifically Dynatrace), General IT infrastructure knowledge, Experience with RedHat Linux, Shell scripting.
  • Good communication skills, Autonomous and proactive, Team player, Creative thinker with new ideas/improvements for processes, Strong organizational skills.
  • Fluency in English (written and spoken), French notions are a plus.


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