Technical Writing Leadership Position in AI Platform Company
4 semanas atrás
Overview
Glia, a leading company in the AI platform industry, is seeking an experienced Technical Writing Manager to lead our team. With a strong focus on innovation and customer experience, we're looking for a talented individual to drive our technical writing efforts forward.
Job Description
We're offering a competitive salary of $120,000 per year, plus sports compensation, reimbursement for therapy, counseling sessions, and access to all the latest tools and equipment you'll need. As a Technical Writing Manager at Glia, you'll be responsible for leading a team of technical writers located in Estonia, with remote work options available in Portugal. Your primary goal will be to facilitate frequent and effective feedback, conduct regular 1:1 meetings, and assist with operational concerns & questions. You'll also be responsible for understanding the long-term aspirations of each team member and helping them translate these into specific short- to mid-term goals. In addition, you'll recognize growth & performance, make cases for promotion, and support team members with finding learning materials, encouraging special interest and study groups, book clubs, etc.
Key Responsibilities
• Lead a team of technical writers in creating high-quality documentation that meets applicable standards and is appropriate for enterprise customers and partners
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce user interface text, online help, and developer guides, as well as tutorials to help end-users use various applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain information architecture, assist in writing and reading of patents
Requirements
• 5+ years of experience as a technical writer
• 2+ years in leading technical writers team
• Outstanding communication both verbally and in writing
• Ability to thrive in a self-motivated fast-paced, ambiguous, and rapidly changing environment
• Experience with OpenAPI and REST API in general, deep understanding of software development life cycle and other engineering practices
• Good research and analytical skills to gather, understand, and interpret new technically complex information
• Fluency in US English, with special attention to writing skills and grammar
Benefits
• Competitive salary of $120,000 per year
• Sports compensation, reimbursement for therapy, counseling sessions
• Access to all the latest tools and equipment needed
• Team events, annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games
• Diversity: 25 countries represented
About Us
Glia is an equal-opportunity employer. We believe in promoting diversity, equity, and inclusion in the workplace. Our hiring process involves an introduction, practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via email.
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